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Terms and Conditions Policy

Terms of Service

Last Updated: 12/12/25

Welcome to Ohori's Coffee Roasters (“Company,” “we,” “us,” or “our”). These Terms of Service govern your use of our website located at ohoriscoffee.com and the purchase of any products or services from us.

By accessing or using our website, you agree to be bound by these Terms.

1. Eligibility

You must be at least 18 years old to purchase from this website.

2. Products & Orders

All products are subject to availability. We reserve the right to:

  • Limit quantities

  • Discontinue products

  • Cancel or refuse orders at our discretion

3. Pricing & Payments

Prices are listed in USD and are subject to change.

We accept the following payment methods:

  • Credit and debit cards, including Visa, Mastercard, American Express, Discover, and other major card networks

  • Shop Pay

  • Apple Pay

  • Google Pay

  • Other accelerated or digital wallet payment methods that may be available depending on your device, browser, and location

All payments are processed securely. Available payment methods may vary based on customer location and device.

Payment must be received before an order is shipped.

4. Shipping & Delivery

Shipping times and rates are outlined in our Shipping & Delivery Policy.

We are not responsible for delays caused by carriers, weather, or incorrect addresses provided by the customer.

5. Returns & Refunds

Returns and refunds are governed by our Returns & Refunds Policy, which is incorporated into these Terms.

6. Subscriptions

We offer subscription-based products through Seal Subscriptions, which allow customers to receive recurring deliveries of selected products.

By purchasing a subscription, you agree to the following terms:

  • You authorize recurring charges to your selected payment method based on the subscription frequency you choose at checkout.

  • Subscription pricing, billing frequency, and product details are clearly displayed prior to purchase.

  • Automatic renewal will continue unless the subscription is modified or canceled by you.

Billing Notifications

Prior to each recurring charge, you will receive an automatic reminder notification informing you of the upcoming charge. This notification is sent in advance to allow you time to review or make changes to your subscription.

Managing or Canceling Your Subscription

You may manage, modify, skip, pause, or cancel your subscription at any time by:

  • Logging into your customer account, or

  • Using the subscription management link provided in your email notifications

Changes must be made at least 24 hours before the next scheduled billing date to take effect for that cycle.

Failed Payments

If a recurring payment fails, Seal Subscriptions may attempt to reprocess the payment according to its system rules. If payment cannot be completed, the subscription may be paused or canceled until payment information is updated.

Subscription Refunds

Subscription orders are:

☐ Non-refundable once processed
☐ Eligible for refund only in cases of damage, defect, or fulfillment error

(Refund eligibility is further detailed in our Returns & Refunds Policy.)

Subscription Changes

We reserve the right to update subscription pricing, products, or terms. Any material changes will be communicated prior to implementation.

7. Intellectual Property

All website content, images, logos, and materials are the property of Ohori's Coffee Roasters and may not be used without written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Ohori's Coffee Roasters shall not be liable for any indirect, incidental, or consequential damages arising from use of our website or products.

9. Indemnification

You agree to indemnify and hold harmless Ohori's Coffee Roasters from any claims arising from your misuse of the website or violation of these Terms.

10. Governing Law

These Terms are governed by the laws of the State of New Mexico, without regard to conflict of law principles.

11. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page.

12. Contact Information

For questions regarding these Terms:

Email: orders@ohoriscoffee.com
Address: 1098 1/2 S St Francis Dr Unit B
Santa Fe, NM 87505